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The New York State Education Department (“SED”) Office of the Professions (“OP”) is alerting everyone to a vishing scam that has been brought to our attention. Phishing—or “vishing”—scams impersonate SED employees or websites attempting to collect licensure and personal information from the licensee. If you receive an inquiry which you believe to be suspicious do not provide any information. To verify if the inquiry was from OP, contact us directly. You may report any suspicious communication received to the Federal Trade Commission.
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To record the following:

  • the name of the patient;
  • that an authorized refill of the prescription has been transferred;
  • name, address and telephone number of the pharmacy to which it was transferred;
  • name of the pharmacist receiving the prescription information;
  • name of the pharmacist transferring the information; and
  • the date of the transfer.
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To produce a hard copy of the prescription information, ensure that the term "refill transfer" appears on the face of the hard copy, and record the following:

  • the name of the patient;
  • that an authorized refill of the prescription has been transferred;
  • the name, address and telephone number of the pharmacy from which it was transferred;
  • the name of the pharmacist receiving the prescription information;
  • the name of the pharmacist transferring the information;
  • the date of the original prescription and most recent transfer; and
  • the original prescription number.