Contact Information

License Application Status | Education Credentials from Non-approved Programs | Licensing Examination | Practice Issues and Continuing Education | Professional Misconduct and Discipline | General Customer Service

License Application Status

Find the status of your license application by checking our online license verifications; your name will be added immediately when your license number is issued. You may also contact:

NY State Education Department
Office of the Professions
Division of Professional Licensing Services
Massage Therapy Unit
89 Washington Avenue
Albany, New York 12234-1000
518-474-3817, ext. 270 (voice)
518-402-5354 (fax)
opunit3@nysed.gov

Please provide your name, social security number, date of birth, and the name of the profession in any correspondence.


Education Credentials from Non-approved Programs

If you have questions about acceptable documentation to verify education completed outside the U.S. or in non-approved programs, contact:

NY State Education Department
Office of the Professions
Bureau of Comparative Education
89 Washington Avenue
Albany, New York 12234-1000
518-474-3817, ext. 300 (voice)
518-486-2966 (fax)
comped@nysed.gov


Licensing Examination

The New York State Massage Therapy Examination is administered by:

CASTLE Worldwide, Inc.
Attn: NY Exams
PO Box 570
Morrisville, NC 27560-0570
800-655-4845 or 919-572-6880 (voice)


Practice Issues and Continuing Education

For answers to questions concerning practice issues or continuing education requirements, contact:

Kathleen M. Doyle, Executive Secretary
NY State Education Department
Office of the Professions
State Board for Massage Therapy
89 Washington Avenue
Albany, New York 12234-1000
518-474-3817, ext. 150 (voice)
518-473-1951 (fax)
msthbd@nysed.gov


Professional Misconduct and Discipline

This site contains information concerning professional misconduct, including how to file a complaint and search for disciplinary actions taken against licensees.


General Customer Service

Office of the Professions staff are available from 8:30 am to 4:45 pm, Eastern time, Monday through Friday, excluding holidays.

NY State Education Department
Office of the Professions
89 Washington Avenue
Albany, New York 12234-1000
518-474-3817, ext. 570 (voice)
518-473-1426 (TDD/TTY)
518-474-1449 (fax)
op4info@nysed.gov

Last Updated: September 19, 2014