Practice Guidelines

Disclaimer: Practice guidelines provide licensees with general guidance to promote good practice. Law, rules and regulations, not guidelines, specify the requirements for practice and what may constitute professional misconduct.

C. Client

2. Reasonable Expectations of a Client


When retaining the services of an architect, the client will expect quality in the services received and the manner in which they are delivered. Assuming the client lives up to his/her contractual responsibilities, reasonable expectations for quality architectural services might include:

  • documents serve the purpose for which they are intended
  • documents are approvable by the municipality to which they are submitted
  • documents, possibly with modifications, represent a project which can be built within the agreed upon budget
  • documents are prepared by qualified professionals and personnel
  • work is performed in a timely manner
  • an architect who listens to the client concerning the program and expectations of the project

Additional consumer information is available on this site, or by calling the Office of the Professions at 518-474-3817 ext. 320.

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Last Updated: April 15, 2021