Contact Information



License Application Status

Find the status of your license application by checking our online license verifications; your name will be added immediately when your license number is issued. You may also contact:

NY State Education Department
Office of the Professions
Division of Professional Licensing Services
Massage Therapy Unit
89 Washington Avenue
Albany, New York 12234-1000

518-474-3817, ext. 270 (voice)
518-402-5354 (fax)
opunit3@mail.nysed.gov

Please provide your name, social security number, date of birth, and the name of the profession in any correspondence.


Education Credentials from Non-approved Programs

If you have questions about acceptable documentation to verify education completed outside the U.S. or in non-approved programs, contact:

NY State Education Department
Office of the Professions
Bureau of Comparative Education
89 Washington Avenue
Albany, New York 12234-1000

518-474-3817, ext. 300 (voice)
518-486-2966 (fax)
comped@mail.nysed.gov

Licensing Examination

The New York State Massage Therapy Examination is administered by:

CASTLE Worldwide, Inc.
Attn: NY Exams
PO Box 570
Morrisville, NC 27560-0570
Phone: 800-655-4845 or 919-572-6880

Practice Issues

For answers to questions concerning practice issues, contact:

Kathleen M. Doyle, Executive Secretary
NY State Education Department
Office of the Professions
State Board for Massage Therapy
89 Washington Avenue
Albany, New York 12234-1000

518-474-3817, ext. 150 (voice)
518-486-4846 (fax)
msthbd@mail.nysed.gov

Professional Misconduct and Discipline

This site contains information concerning professional misconduct, including how to file a complaint and search for disciplinary actions taken against licensees.


General Customer Service

The Office of the Professions has an automated customer service system that allows callers to verify licenses, request information, and hear automated messages 24 hours a day. Staff are available from 8:30am to 4:45 pm, Eastern time, Monday through Friday, excluding holidays.

NY State Education Department
Office of the Professions
89 Washington Avenue
Albany, New York 12234-1000

518-474-3817(voice)
518-473-1426 (TDD/TTY)
518-474-1449 (fax)
op4info@mail.nysed.gov




http://www.op.nysed.gov/mtcontact.htm